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How can I export my Fleep conversation history?

If you'd like to have a backup of your Fleep message history, then all you need to do is export your conversation history in one of the four ways highlighted below:

  1. export a specific conversation's message history
  2. export a specific conversation's message history and files to Dropbox
  3. export your entire account's conversation message history
  4. export your entire account's conversation message history and files to Dropbox

 

Option 1: Export a conversation's message history

Here's how to export the history of a conversation:

Step 1: Find the Export history button in the Conversation settings, and click on it

export_history_zen.png

Step 2: Hold your breath and count to ten

OK, maybe you shouldn't hold your breath — the length of the wait depends on the length and size of the conversation. You will be able to see the progress right next to the buttons in the conversation settings.

Step 3: Download the file

export_download.png

When the export has processed, you can download the file from the conversation's settings. The history is available in two formats — HTML and JSON. Simply click on the preferred one (highlighted with the number 1 in the screenshot above) and the file download will start automatically. 

Step 4: Enjoy

Open the file and browse your conversation history. You can open and browse the HTML file with any web browser. 

Do note that the files are not exported here. To access the files, you need to be logged into Fleep in the web browser and click on the links in the message history. In this way, you can access the files one by one.

If you wish to download message history along with files, take a look at Option 2. 👇

 

Option 2: Export a conversation's message history and files to Dropbox

Following the steps below, you can export a conversation's message history and files to Dropbox. This will create a folder in your Dropbox, with the message history as a HTML and JSON file, and a subfolder with the files. 

Step 1: Find the Export to Dropbox button in the Conversation settings, and click on it

Screen_Shot_2018-11-14_at_3.12.02_PM.png

Step 2: Give Fleep access to your Dropbox

A popup will appear, requesting you to log in to Dropbox (if you were not logged in before), and then to allow access to Fleep's own folder inside your Dropbox. That's where the conversation history and files will be saved.

dropbox_fleep_access.png

Step 3: Sit tight

The export will take a bit — the wait will depend on the length of the conversation, and size of files. Feel free to navigate away from the conversation, we will send you an email notification as soon as the conversation history export is ready in Dropbox.

Step 4: Enjoy

Open Dropbox and find your conversation history export under Apps — Fleep. Your history export will be in a folder with the export's date, e.g. "Export 2018-11-14".

Inside that folder, you will find the message history in the JSON and HTML formats, as well as a subfolder with the conversation's name, which includes all the files shared in the conversation. 

 

Option 3: Export your account's conversation history

Here's how you can export your Fleep conversations' history:

Step 1: Find the Export history button in your Account settings and click on it

account_history_export.png

Step 2: Hold on tight and count to three

The length of the wait depends on how many conversations and messages you have in Fleep. Feel free to navigate away from the Account settings window. Fleep will send you an email notification as soon as your conversation history export is ready.

Step 3: Download the file(s)

When the export has processed, you can download the file from your Account settings. The conversation history is available in two formats, HTML and JSON. Select the link of the preferred file format, and the file download will start automatically.

Step 4: Enjoy

Open the file and browse your conversation history! You can open the HTML file with any web browser, for example. 

Do note that the files are not exported with Option 3. To access the files in the exported message history, you need to be logged into Fleep in the web browser and click on the links in the message history. In this way, you can access the files one by one.

If you wish to download message history along with files, take a look at Option 4. 👇

 

Option 4: Export your account's conversation history and files to Dropbox

Here's how you can export your Fleep conversations history and files to Dropbox.

Step 1: Find the Export history button under your Account settings and click on it

account_history_export_to_dropbox.png

Step 2: Allow Fleep to access your Dropbox, if you haven't done so already

A popup will appear, requesting you to log in to Dropbox and then to allow access to Fleep's own folder inside your Dropbox (if you haven't done this already). That's where the conversation history and files will be saved.

dropbox_fleep_access.png

Step 3: And now we wait

The length of the wait depends on how many conversations and messages you have in Fleep. Feel free to navigate away from the Account settings window. Fleep will send you an email notification as soon as your conversation history export is ready.

Step 5: Enjoy

Open Dropbox and find your conversation history export under Apps — Fleep. Your history export will be in a folder with the export's date, e.g. "Export 2018-11-14".

Inside that folder, you will find the message history in the JSON and HTML formats, as well as subfolders with all the files from your conversation history (each named with the conversation's topic at the time of export).

That's it. Now you can enjoy the security of knowing you have a backup of all of your Fleep conversations!

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